CANNABIS FAQS
The quickest way get your order is to place an order online and pick up curbside! Online ordering and at store pick-up – the fastest way to get the goods!
Online orders can be made at shop.myntcannabis.com. You’ll need to set up an account, but it’s quick and easy. Please note that all listed prices are pre-tax. If you have product questions, can’t find a product online, or need help with an online order please contact us.
MYNT Downtown Reno: infodowntown@ayrwellness.com
MYNT North Reno: infonorth@ayrwellness.com
Unfortunately, we only accept cash for delivery orders.
Yes. All orders require customer verification prior to delivery. A Mynt representative will be in touch via text message or phone call. For updates, contact the location you ordered from.
MYNT Downtown Reno: infodowntown@ayrwellness.com
MYNT North Reno: infonorth@ayrwellness.com
Orders placed before 6 pm receive same-day delivery. Orders placed after 6 pm will be delivered the following business day. A Mynt representative will always be in contact with you ahead of your delivery to iron out details!
After a Mynt representative has confirmed your order, your driver will call or text shortly before arrival. At this time, we are asking customers to meet drivers at their vehicles for everyone’s health and safety.
Absolutely! Just order online and choose the “Pick-Up” option at checkout. We’ll see you soon!
We’re here to help! You can email us between 8 am and 8 pm. We’re always answering emails and will be back to you soon!
MYNT Downtown Reno: infodowntown@ayrwellness.com
MYNT North Reno: infonorth@ayrwellness.com
The quickest way get your order is to place an order online and pick up curbside! Online ordering and at store pick-up – the fastest way to get the goods!
1. Load your cart with all your favorites at myntcannabis.com
2. Once your products are loaded, you’ll choose either “Pick-up” or “Delivery.” Make sure to choose the right option!
3. After checking out, we’ll get right to work. You’ll receive a confirmation text message when we begin to process your order, so remember to be patient!
4. When your order is ready for pick-up, we’ll shoot you a pick-up text message letting you know to head on over. Don’t forget your personal ID and phone — you’ll need to flash both your ID and the pick-up text message to our customer service rep.
5. When you get here, park and click the link in your pick-up text message. Follow the prompts and then our rep will greet you at your car to re-confirm your order, accept payment, and make the hand off.
6. That’s it! Easy, right?
At this time, we do ask that all people in the vehicle are over the age of 21, so that we can remain in compliance with all directives released from the state of Nevada.
When your order is ready for pick-up, we’ll shoot you a pick-up text message letting you know to head on over. Don’t forget your personal ID and phone — you’ll need to flash both your ID and the pick-up text message to our customer service rep in the parking lot.
After we send your pick-up text message letting you know your order is ready, park in our lot and click the link in your pick-up text message. Follow the prompts and then our rep will greet you at your car to re-confirm your order, accept payment, and make the hand off.
Unfortunately, we only accept cash.
Online orders are for same day pickup and must be picked up by 10pm. Please check our store hours to make sure you order in time!
Unfortunately, state regulations won’t let us accept new pick-up orders on-site. All pick-up orders must be placed ahead of time. Customers are also required to wait for that pick-up text message before heading to the store. We appreciate your cooperation!
Absolutely! Just remember that it will be faster (and safer in times of COVID) to order online and pick-up.
We have great specials in our online menu – you can order online any time! And you can be the first to know about new deals by subscribing to our newsletter!
As of July 1st, 2017, anyone 21 years of age with a valid ID can purchase marijuana for recreational use in Nevada.
Nevada law prohibits anyone under the age of 21 from purchasing marijuana recreationally. Just like buying alcohol, you will need to show valid ID prior to purchase.
Adults 21+ can possess up to one ounce of marijuana flower or ⅛ ounce of concentrate at any given time. You are limited to these amounts by law when purchasing from a dispensary. These laws apply to both locals and tourists.
Please note, offers cannot be redeemed without a purchase. Please a budtender if you have questions.
How customers will sign up for VIP card:
Cards will be available for 5,000 loyalty points
Benefits for being a cardholder:
Customers also have access to their own line once inside the medicine room. This line will be on the basis that no medical customers are next. *Medical will still take precedence in these situations. *
VIP cards are good from 1 year of the date of the issue.
Customers must provide their own phone number for loyalty point accrual. Sharing phone numbers or loyalty points between customers is against policy.
